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How can we help?

Browse common topics below, or message our team — we answer within four hours, seven days a week.

Getting started

  • · Create your first group
  • · Invite people without spam
  • · Set up your first Place

Location & sharing

  • · How accurate is my location?
  • · Pause sharing without ghosting
  • · Battery & background limits

SOS & emergencies

  • · Configure your SOS shortcut
  • · Add emergency contacts
  • · Test SOS without alerting

Driving

  • · Reading the driving report
  • · Turn off driving for one trip
  • · Reset driving data

Privacy & data

  • · Change your data region
  • · Export your history
  • · Delete your account

Billing

  • · Switch between plans
  • · Family billing & invites
  • · Cancel or pause Plus

Still stuck? We’re here.

Send a note and we’ll reply within four hours. Include your account email and the device you’re on.

Email [email protected]